Frequently Asked Questions
Single-origin coffees are sourced from a specific place, whether estates, family-owned farms, or communities served by farmer organizations. Blends showcase coffees from different places that we combine with great care and intention so they can work in concert to highlight a distinct flavor.
Our preference is to use a conical burr grinder, as opposed to standard loud grinders with a single blade. Keep it clean, and if you can, grind your coffee fresh before brewing.
For optimal freshness, we suggest storing our coffee at room temperature in an airtight container, or in the original Eden coffee bags, which are designed with one-way degassing valves and zipper seals to lock in freshness.
It depends on how strong of a cup and full of a body you prefer. We recommend approximately 13-17g per 8oz of water. How fine you grind your coffee beans will also change how much it extracts. Experiment and find what works best for you.
Yes. You have total control over your subscription in your My Subscriptions section of your Account. Pause, cancel or change your subscription at any time.
You can change your subscription frequency in your Subscriptions section of your Account.
You can change your email address, edit shipping and billing info, change the subscription interval, change the quantity of the products in the subscription and of course cancel and reactivate your subscription anytime.
If you would like to add or remove products from the subscription without canceling and setting up a new subscription, feel free to send us an email at firstname.lastname@example.org and we'll get it sorted right away!
We are working to add this functionality inside your account soon.
Not at this time, however we plan to offer our products internationally in the near future.